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“If you don’t understand what your software engineers are talking about, perhaps it’s because they are using a vocabulary they invented for the problem they are solving.” This begins a white paper called, “The Business Value of Semantic Technology” by Chris Moran, CTO, Information Management Solutions Consultants, Inc.

Moran continues, “Engineers invent a vocabulary and data structure for each system they build and each problem they solve, and only the engineers who built the system understand this structure and vocabulary. Even other engineers must learn it in order to make the data usable. In most enterprises today, we have as many different ways to ask questions of our data as we have systems to store it. We have as many different vocabularies and data structures as we have systems. The problem is actually worse than it sounds….”

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Recently, we published Yefim “Jeff” Zhuk’s article, “IT of the Future: Semantic Cloud Architecture.” The paper has been a very popular free download (available here).

One of the readers, Lev Gorodinski (CTO, EPaySpot), approached Jeff directly with some questions and the two engaged in a conversation filled with insights that they wanted to share with our readers. They are kindly allowing us to republish the thread in its entirety.

Lev Gorodinski: I’ve read the article and have some bigger picture questions and comments which likely warrant several discussions. Overall, I am interested in methodologies which aim to bridge the gap between knowledge and its technical manifestation and am therefore interested in the subject matter.

The term “sandbox” in BASE may create the impression that it isn’t a production level system. I think that both the goal of BASE to “Decrease the number of manual operations required for business changes” and its notion of a “playground” are essential to making it ready for production. This will allow an agile and iterative development and exploration process.

Jeff Zhuk: The primary purpose is setting a common ground where business analysts and developers can collaborate on real business tasks. For some companies this ground can serve in production and other companies might feel more comfortable to use it as a playground for safe development and testing before copying to production. The role of the playground will be growing without growing maintenance cost.
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SemanticWeb.com, in association with Recognos Financial and Expert System, is pleased to provide this white paper (PDF, opens in new window) as a free resource.  The white paper serves as an introduction to the use of Semantic Technology in the financial services industry, but the techniques and technologies referred to here can also be applied to other enterprises.

Topics covered include:

• Why Semantic Technology Matters
• Knowledge Management: More than just search
• Customer Care: Using semantics for valuable insight
• Sentiment Analysis: Hearing the voice of the customer
• Key Benefits of Semantic Technologies (working with unstructured data, data integration, and data mining)

Be sure to also check out the recent webcast:
“Why Semantics Matter: Demonstrating the Power of Semantic Technology in Financial Services,” also created in partnership with Expert System and Recognos Financial.

Please let us know what you think and if you would like to see more resources like this by commenting below.