According to a new article, “Expert System, the semantic software company, today announced the full integration of its Cogito semantic platform with the Apache Solr™ open source enterprise search platform. Through the integration with Cogito, organizations using Solr will be able to enhance their technology investment by delivering faster, more precise access to big data and enterprise content. Cogito exceeds the limits of traditional search and provides a deep understanding of words by fully understanding their meaning in context. Backed by a powerful semantic network enhanced by vertical knowledge for the most important sectors (finance, security, oil and gas, etc.), Cogito ensures higher precision and recall than traditional systems.” Read more

Luca Scagliarini of Expert System reports, “This week’s presidential debate is being analyzed across the web on a number of fronts, from a factual analysis of what was said, to the number of tweets it prompted. Instead, we used our Cogito semantic engine to analyze the transcript of the debate through a semantic and linguistic lens. Cogito extracted the responses by question, breaking sentences down to their granular detail. This analysis allows us to look at the individual language elements to better understand what was said, as well as how the combined effect of word choice, sentence structure and sentence length might be interpreted by the audience.” Read more

The Cogito team has been working on applying semantic technologies to customer service operations. The team writes, “We’re proud to announce our work with Vodafone, one of the world’s largest mobile communications groups. Working with technology partner Assist, we’re using our Cogito Answers semantic platform to provide SMS based customer service that is now successfully handling more that 500,000 SMS requests each month. When a user sends an SMS to the system—“how much will I pay for calls to London?”—Cogito Answers interprets and categorizes the request and quickly retrieves the answer from the internal knowledge base.” Read more

In the weeks since Steve Jobs’ untimely passing, the Cogito team has used semantic technology to sample and analyze sentiment about Jobs on the internet: “Twitter was the place where many immediately went to share quotes, links to online memorials, commercials, cartoons and photos from years past, and to comment about anything and everything related to Jobs.” Read more

The Expert System team participated in a panel at the recent SemTechBiz conference in London and came back with some positive insights about where semantic technologies are making a difference. First off, semantic technologies are “Improving processing of anaphora, which are used commonly in social media communications, such as posts on blogs, Facebook, Google+ or Twitter. The interpretation of anaphora is important for a correct analysis of sentiment among several posts, or even in the same post where information is not always explicitly expressed. Correct processing of anaphora allows you to almost double the collection of opinions and sentiment expressed online (i.e., ‘I love the new iPhone’ and, a few posts later ‘But I don’t love it any more’ where the person is still talking about the iPhone).” Read more

Expert System’s Cogito semantic technology is attracting international customers in the financial sector. According to a recent article, “Intesa Sanpaolo, a leading European banking and financial services organization, is among the Finance and Insurance sector clients who have chosen Expert System’s Cogito semantic technology to identify and analyze sentiment for customer feedback.” Read more

Big Data is throwing its weight around, and perhaps not entirely the way originally expected. Will your business be able to lift the load?

Getting onboard with semantic search technologies is one way to build muscle to meet the challenge of filtering through the onrush of information. “The concept of Big Data was traditionally associated with databases and such structured information,” says Luca Scagliarini, VP, Strategic and Business Development of Expert System. To this end, organizations put a lot of focus on pulling that information together in data warehouses and creating MDM (Master Data Management) initiatives for defining and managing the entities in them.

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The Cogito blog concluded its coverage of last week’s Semantic Technology Conference with a recap of Laura Campbell’s closing keynote address. Campbell is the director of strategic initiatives at the Library of Congress. Her keynote was entitled Semantic Technology at the Library of Congress: “Campbell began her presentation by explaining that one of the most pressing problems in wanting to ensure the acquisition and preservation of the largest collection of knowledge and easy access to the best examples of American creativity (strategic objectives of the Library of Congress), is management of our changing connections to available content.” Read more

The Cogito blog has been reporting some of the highlights at the Semantic Technology Conference this week. Recently the writers at Cogito shone the spotlight on several presentations from the financial track. The blogger writes, “The speech that was the most interesting to me was that of Wells Fargo’s David Newman. Newman argues that traditional information management systems are no longer sufficient to effectively manage the continuously growing flow of data. The reasons are varied, and include the fact that the increasing amount of information, without an intelligent filtering system, can lead to higher, unsustainable infrastructure costs.” Read more

An announcement was recently made that “Expert System, the leading provider of semantic software that searches, discovers, classifies and interprets text information, announced that it has been awarded a patent by the U.S. Patent and Trademark Office for its Cogito® semantic platform. The patent, ‘Method and systems for automatically extracting relationships between concepts included in a text,’ safeguards Cogito, which relies on deep linguistic analysis and semantic disambiguation of text to ensure a complete understanding of a text without the use of statistics or keyword based technologies.” Read more