The presence of presence as part of unified communications deployments increasingly is being felt by enterprise users. It’s paying off in better productivity, but it’s when presence gets semantic that the real magic can start to happen.
That’s something that DERI and Cisco, as part of the multi-party Lion2: Enabling Networked Knowledge project funded by Science Foundation Ireland, are exploring. The idea is to “bring more granularity and more meaning to presence than state,” says Cisco lead architect Keith Griffin – that is, an indication that you are available or away. After all, just because you’re sitting at your desk doesn’t necessarily mean you are fully or even partially available, and just because you are on the phone doesn’t necessarily mean you aren’t free to respond to instant messages. “The Semantic Web provides more intelligence to that.”