Bill Guinn, CTO Product Enablers, Amdocs Product Business Unit, delivered a keynote at the 2011 Semantic Technology Conference in San Francisco. His talk was one of the highlights for anyone interested in how Semantic Technology can be used in enterprise systems.

“I truly believe that semantics can be a game changer in just about any B2C model.” – Bill Guinn, Amdocs

Amdocs, a company focused on innovating in the space of Customer Experience Systems, is a $3 Billion company that provides customer care, revenue management, and operational support for large telecommunications companies. To do this requires heavy duty transaction processing systems, with Amdocs processing a few billion transactions per day, resulting in petabytes of information. In his keynote, Mr. Guinn addressed how Amdocs leveraged Semantic Technology to “improve revenue, reduce cost, and improve customer satisfaction.”

The full keynote is presented in the video below. Read more

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— DR. JANS AASMAN, ROBERT STANLEY

Semantic Universe editor Tony Shaw recently spoke with Jans Aasman, CEO of Franz Inc., and Robert Stanley, President & CEO of IO Informatics, about the announcement of their new strategic partnership to deliver 'fit for purpose' applications created by an innovative Semantic application framework. Their partnership has already seen success with the Pfizer IDEA pilot, which serves as a real-world example of using a semantic application in the pharma industry. This pilot was used to integrate data for compound purity verification and drug product stability analysis. The IDEA project was originally expected to take four to six months to produce results, but by using the AllegroGraph-Sentient framework, it was completed in only six weeks.

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Franz Inc. and IO Informatics Partner to Deliver Targeted Semantic Applications Marketwire (press release) Franz’s semantic technology solutions help bring Web 3.0 ideas to reality. The company is the leading supplier of commercial, persistent and scalable RDF … and more »