Context is king – at least when it comes to enterprise search. “Organizations are no longer satisfied with a list of search results — they want the single best result,” wrote Gartner in its latest Magic Quadrant for Enterprise Search report, released in mid-July. The report also says that the research firm estimates the enterprise search market to reach $2.6 billion in 2017.
The leaders list this time around includes Google with its Search Appliance, which Google touts as benefitting from Google.com’s continually evolving technology, thanks to machine learning from billions of search queries. Also on that part of the quadrant is HP Autonomy, which Gartner says is “exceptionally good at handling searches driven by queries that include surmised or contextual information;” and Coveo and Perceptive Software, both of which are quoted as offering “considerable flexibility for the design of conversational search capabilities, to reduce the ambiguity of results.”