Posts Tagged ‘natural language processing’

New Yorkers: IO Has Launched a Beta Version of Its AI Assistant

ioJosh Ong of The Next Web reports, “IO, a virtual assistant that you chat with to get local recommendations, has launched its beta in New York City. Up to 100 TNW readers interested in testing the app can sign up here from their mobile devices. Since it uses a natural language processing and conversation engine, IO has reached the point where it needs real-world users in order to train its algorithms. The company is hoping to launch publicly by the end of the year.Currently, IO is focused on providing restaurant recommendations, but the service will eventually extend to other verticals. The app pulls in data from Yelp, The New York Times, The Infatuation, New York Magazine, Eater, Urban Spoon, Foursquare, Time Out and Tripadvisor.” Read more

How To Improve Self-Service Support

steponeStepOne’s first product, Contextual Care, is a contextually-based recommendation engine designed to help a company’s customers service themselves online. It leads them to the information they need in realtime based on factors such as applying what a company knows about a customer to predicting the question he might ask; matching content to the question based on machine learning algorithms; and getting smarter about doing that by continuously learning through customer interactions.

It became clear to StepOne as it deployed this product with its clients that in many cases, the clients first needed to have a higher definition view of their self-service content to make the best calls for their customers. Now, it’s debuting Care Profiler, a diagnostic tool to help clients assess the quality of their self-service support libraries and boost them to better address customer issues.

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Socialware Adds Advanced Natural Language Content Recommendation to Social Media Platform

Socialware LogoAUSTIN, TX–(Marketwired – Nov 13, 2014) – Social media compliance and marketing experts, Socialware, today announced new advanced natural language processing functionality, available immediately. This new functionality “reads” content that is available for advisors to share on social networks and, based on a semantic analysis of their contact’s interests in their social profile, recommends which content be sent to whom. Socialware will also craft compliant emails to introduce the content, including mandatory disclosures.

Sharing content that is relevant and useful is key to building strong relationships on social media. With this new capability, advisors can share recommended content that is specific to an individual’s likes and interests based on the information in their social profile. Read more

Cornell Announces New Connected Experiences Laboratory

cornell_big_red_logoThe Cornell Chronicle reports that “AOL, the Jacobs Technion-Cornell Institute at Cornell Tech and New York City officials have announced the creation of the Connected Experiences Laboratory, or ConnX, aimed at exploring new technologies at the forefront of the digital age. Announced Nov. 12, an AOL gift will fund a four-year partnership between New York City-based AOL and Cornell Tech. The collaboration will extend to the Technion – Israel Institute of Technology, Cornell’s partner in the Jacobs Institute, with part of the gift supporting activities at the Technion in coordination with AOL Israel.” Read more

PubMatic Launches Industry-First Analytics Featuring Real-Time Reporting and Natural Language Processing

pubmaticREDWOOD CITY, Calif., Oct. 28, 2014 /PRNewswire/ — PubMatic, the programmatic advertising platform company for leading publishers, today announced the launch of PubMatic Analytics, a first and now best in class solution that allows publishers and media buyers to make informed real-time business decisions. In response to an industry that is now operating in real-time, PubMatic developed the first ever real-time analytics and reporting solution. PubMatic Analytics offers real-time data, actionable intelligence, and ease of use reporting resulting in superior decision-making by users.

Highlights of PubMatic Analytics include: Read more

Making Work Easier with Artificial Intelligence

relateiqBastiaan Janmaat of DataFox recently wrote for VentureBeat, “Prior to starting DataFox, two of our founders worked in the investment banking industry; one of us in mergers and acquisitions, the other in growth equity… Throughout the day, I read a total of 10-30 newsletters, updates, and alerts. I spent a total of two to three hours consuming and syndicating just a few key insights. If visiting the library for research is laughably inefficient nowadays, consuming corporate information the way I did was almost as ridiculous.”

He continues, “Fortunately, technologists are working to solve this problem. Innovative companies are leveraging artificial intelligence (including natural language processing and supervised machine learning) to collect information from disparate sources, organize that information, and disseminate it to the right people at the right time. Read more

Google Partners with Oxford on NLP and Image Recognition Research

deepmindBen Woods of The Next Web reports, “Google has joined forces with the University of Oxford in the UK in order to better study the potential of artificial intelligence (AI) in the areas of image recognition and natural language processing. The hope is that by joining forces with an esteemed academic institution, the research will progress more rapidly than going it alone for its DeepMind project. In total, Google has hired seven individuals (who also happen to be world experts in deep learning for natural language understanding), three of which will remain as professors holding joint appointments at Oxford University.” Read more

Artificial Intelligence Expert David Levy on ‘Love and Sex with Robots’

rachelJacob James of Newsweek recently discussed artificial intelligence expert David Levy’s thoughts on combining natural language processing with sex dolls, and what doing so might mean for society. James writes, “It was while researching his 2003 book, Robots Unlimited, that [Levy] first became interested in the subject. Specifically, he read a quote from a 1984 book by Sherry Turkel… An interviewee, ‘Anthony’, told Turkel that he had tried having girlfriends but preferred his relationship with his computer. ‘That quotation hit me like a brick wall,’ says Levy. ‘I thought – if a smart guy could think like that in 1984, I wonder how much the concept of human-computer emotional relationships has developed since then’.” Read more

LinguaSys Launches “GlobalNLP” Natural Language Processing API Portal for Developers

linguasysBOCA RATON, Fla.–(BUSINESS WIRE)–LinguaSys has created a new Application Programming Interface (API) portal, GlobalNLP™, https://nlp.linguasys.com/ to reach the flourishing global developer population building Natural Language Processing applications with their own business logic. GlobalNLP™ enables software developers to understand and extract meaning from unstructured or conversational text across languages.

LinguaSys provides deep understanding of the meaning of textual human dialogue better than anyone. We offer broad language support in over 20 languages, including the more challenging Asian and Middle Eastern languages, the most high quality semantic collection in the industry. Read more

What Spotify is Up To with The Echo Nest

spotifyJosh Constine of Tech Crunch recently wrote, “They call it Truffle Pig, and it’s ProTools for playlists. Punch in parameters like ‘danceability’, date ranges, or emotions and Truffle Pig spits out a set of top jams that would fit your ‘Lovesick 90s Party Starters’ playlist. Truffle Pig is just one of the new musical inventions dreamed up at the sonic skunkworks born from Spotify’s $100 million acquisition of The Echo Nest. Deep inside Spotify’s New York headquarters, the team gave me a peek how the combined company plans to nail recommendations, hook other apps up with legal music, and meld human DJs with algorithms to surface the best songs from the history of recorded sound.” Read more

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