Posts Tagged ‘OpenText’

A Look At The State of Information Governance

igiThis month saw the release of the Information Governance Initiative’s Annual Report for 2014, a study aiming to report the perceptions of information governance practitioners, providers and analysts as well as advance information governance as a concept, market and operational model.

The IGI consortium and think tank was founded by leaders in the information governance field and supported by vendors with semantic tech and text analytics backgrounds, including EquivioHP/Autonomy, OpenText, Recommind  and Zylab. About 500 respondents provided input to the survey.

About 80 percent of these respondents agreed that IG included risk- and value-focused activities, with the focus, however, on risk prevention, with efforts such as records information and management, information security and compliance as the top-marked concepts. That said, more than 50 percent of respondents in each case include among IG’s facets big data, business intelligence, and data science – and IGI believes that the value side will continue to grow, given the significant recent advancements in data analytics and their continuing spread through the enterprise. Given how far IG’s facets extend, “IG should serve as the coordinating function for all of these activities, tying them together into one humming, efficiently functioning operation.”

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OpenText Takes Next Steps In Automatic Content Classification

otextOpenText yesterday made its secure file sharing and synchronization product, Tempo Box, available for free to customers using its OpenText Content Suite enterprise information management tool.

“A lot of our customers have major concerns about employees sharing documents with cloud tools like Dropbox,” says Lubor Ptacek, vp of strategic marketing. They want them to be available, synched and sharable across all their devices, but using such services can create security and compliance problems. By deploying Tempo Box on top of their existing infrastructure, at no charge to all internal employees and any external parties they may need to share content with, companies get a seamless and cost-effective way to share files in the cloud without compromising security, records management requirements and storage optimization, he says – “the things that enterprise customers care about, especially those operating in regulated environments.”

Among those capabilities is applying automatic content classification, which is usually required for records management reasons – for example, helping companies determine if a document is an employee record they must keep for five years or a tax record they have to hold for seven years. That under-the-hood classification engine is an outgrowth of OpenText’s acquisition a few years back of text mining, analytics and search company Nstein. Since the acquisition, says Ptacek, the company has been looking at ways to apply the technology to specific business problems and make it part of its applications.

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Where Enterprise Search Was, And Where It Is

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Photo Courtesy Flickr/katieb50

Interested in discovering what’s happened to some of the enterprise search vendors that have piqued your interest in the past? You may want to head here, where enterprise search industry expert and author of the Enterprise Search Report Stephen E. Arnold of ArnoldIT is posting a series of profiles of firms that have tried and failed – or in some cases, still are trying to – make a business in enterprise search.

It’s not easy, Arnold writes: “Search is a very difficult problem to solve and turn into a sustainable business.”

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OpenText Details Enterprise Information Management Project For Getting More Value From Enterprise Information

rsz_redoxypixOpenText, the enterprise information management (EIM) vendor that acquired Nstein’s text mining and analytics technology a few years back and ranked strong in go-to-market strength in a January report from Hurwitz & Associates, today is revealing details about its new Project Red Oxygen at its annual customer conference. Now, its core content management and analytics technology will have a featured role in the Discovery Suite component of the project, which the vendor bills as the first-ever harmonized release of new EIM software advancements for extracting value from information and accelerating time to competitive advantage.

“We see that information management is becoming extremely strategic,” says Lubor Ptacek, VP of Strategic Marketing. There’s no competitive differentiation to be gained in the mundane any longer – in retail banking, for example, everybody offers savings, checking with zero cost, and so on, he notes, so “How do you compete? You do it by how well you apply information to recruiting more customers and turning money over faster. Efficiency and customer experience matter but many companies still manage their businesses in a very silo’d way.” But it’s only when there’s the ability to combine information from among all these disparate apps “that we can start helping our organizations to drive innovation and growth,” Ptacek says.

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Semantic Web Jobs: OpenText

OpenText Enterprise Information Management is looking for a Senior Software Developer in Waterloo, Ontario, Canada. The post states, “We are searching for a server-side software developer to join the search engine team. The successful candidate will work in a dynamic team designing and developing a highly scalable multi-tier search engine using large machine clusters. All of the projects involved have performance and stability requirements, thus a great importance is placed on code quality and thoroughness in design. The work involves full text and metadata indexing and search, inter-process communication, and service development.” Read more

New Report May Help You Pick Your Text Analytics Vendor

A new report from Hurwitz & Associates seeks to put text analytics vendors in context. In an environment where unstructured text accounts for 80 percent of the data available to companies, the market analyst and research firm has prepared a Victory Index to help companies suss out who can best help them get value from this information.

By providing the ability to analyze unstructured text, extract relevant information, and transform it into structured information, “text analytics has become a key component of a highly competitive company’s analytics arsenal,” write report authors Fern Halper, partner and principal analyst; Marcia Kaufman, COO and principal analyst; and Daniel Kirsh, senior analyst. Often, the research firm notes, companies begin to experiment with text analytics to gain insight into the unstructured text that abounds in social media, and from that move on to other use cases. For instance, they’ll discover value in mining unstructured data and using it with structured data to improve predictive models.

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OpenText Partners with VML, Delivers Customer Experience Management

OpenText recently announced “delivery of its comprehensive vision for Customer Experience Management that addresses the needs of marketers and the challenges of managing major global brands. To complete this vision, the company has formed an alliance with VML, one of the world’s top digital marketing agencies, bringing together the full range of OpenText Customer Experience Management technologies with VML’s creative and implementation capabilities.” Read more

OpenText Announces a New Version of Its Integration Center

A recent article announces that OpenText has released “a new version of OpenText Integration Center featuring an enhanced, native connector to OpenText ECM Suite 2010. Customers can help better leverage their structured and unstructured content to reduce costs and improve efficiency. OpenText Integration Center unifies access to multiple sources of disparate information from OpenText ECM Suite for applications such as business systems integration, legacy decommissioning, in-place content management and content migration.” Read more

What’s Next For OpenText As It Continues Integration of Nstein’s Technologies?

Since Nstein was acquired by OpenText a little over a year ago, work has been underway to build the former’s semantic technology for text mining and analytics and search into the latter’s enterprise content management platform. So far, that’s resulted in adding Semantic Navigation, the on-premise or cloud web site search and content discovery solution, to OpenText’s Web content management (WCM) products, such as OpenText Web Experience Management and Web Site Management.

This covers aspects such as content tagging and semantic faceting at the content and document levels. This year and the following should see further integration of Nstein technologies into the OpenText solutions set, as well as some new offerings emerging to support other use cases.

As an example, the company is working on a listening platform application, drawing on work Nstein had done for the Canadian government’s public health agency that used its Text Mining Engine to identify potential threats to human health by scouring multiple sources — including news aggregators like Factiva – that were parsed for about 1,000 or so concepts such as “mysterious ailments” and “outbreak.” It’s building up a framework for ingesting different data sources to support this, says Charles-Olivier Simard, product manager for semantic technologies at OpenText.

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