Posts Tagged ‘OpenText’

Where Enterprise Search Was, And Where It Is

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Photo Courtesy Flickr/katieb50

Interested in discovering what’s happened to some of the enterprise search vendors that have piqued your interest in the past? You may want to head here, where enterprise search industry expert and author of the Enterprise Search Report Stephen E. Arnold of ArnoldIT is posting a series of profiles of firms that have tried and failed – or in some cases, still are trying to – make a business in enterprise search.

It’s not easy, Arnold writes: “Search is a very difficult problem to solve and turn into a sustainable business.”

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OpenText Details Enterprise Information Management Project For Getting More Value From Enterprise Information

rsz_redoxypixOpenText, the enterprise information management (EIM) vendor that acquired Nstein’s text mining and analytics technology a few years back and ranked strong in go-to-market strength in a January report from Hurwitz & Associates, today is revealing details about its new Project Red Oxygen at its annual customer conference. Now, its core content management and analytics technology will have a featured role in the Discovery Suite component of the project, which the vendor bills as the first-ever harmonized release of new EIM software advancements for extracting value from information and accelerating time to competitive advantage.

“We see that information management is becoming extremely strategic,” says Lubor Ptacek, VP of Strategic Marketing. There’s no competitive differentiation to be gained in the mundane any longer – in retail banking, for example, everybody offers savings, checking with zero cost, and so on, he notes, so “How do you compete? You do it by how well you apply information to recruiting more customers and turning money over faster. Efficiency and customer experience matter but many companies still manage their businesses in a very silo’d way.” But it’s only when there’s the ability to combine information from among all these disparate apps “that we can start helping our organizations to drive innovation and growth,” Ptacek says.

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Semantic Web Jobs: OpenText

OpenText Enterprise Information Management is looking for a Senior Software Developer in Waterloo, Ontario, Canada. The post states, “We are searching for a server-side software developer to join the search engine team. The successful candidate will work in a dynamic team designing and developing a highly scalable multi-tier search engine using large machine clusters. All of the projects involved have performance and stability requirements, thus a great importance is placed on code quality and thoroughness in design. The work involves full text and metadata indexing and search, inter-process communication, and service development.” Read more

New Report May Help You Pick Your Text Analytics Vendor

A new report from Hurwitz & Associates seeks to put text analytics vendors in context. In an environment where unstructured text accounts for 80 percent of the data available to companies, the market analyst and research firm has prepared a Victory Index to help companies suss out who can best help them get value from this information.

By providing the ability to analyze unstructured text, extract relevant information, and transform it into structured information, “text analytics has become a key component of a highly competitive company’s analytics arsenal,” write report authors Fern Halper, partner and principal analyst; Marcia Kaufman, COO and principal analyst; and Daniel Kirsh, senior analyst. Often, the research firm notes, companies begin to experiment with text analytics to gain insight into the unstructured text that abounds in social media, and from that move on to other use cases. For instance, they’ll discover value in mining unstructured data and using it with structured data to improve predictive models.

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OpenText Partners with VML, Delivers Customer Experience Management

OpenText recently announced “delivery of its comprehensive vision for Customer Experience Management that addresses the needs of marketers and the challenges of managing major global brands. To complete this vision, the company has formed an alliance with VML, one of the world’s top digital marketing agencies, bringing together the full range of OpenText Customer Experience Management technologies with VML’s creative and implementation capabilities.” Read more

OpenText Announces a New Version of Its Integration Center

A recent article announces that OpenText has released “a new version of OpenText Integration Center featuring an enhanced, native connector to OpenText ECM Suite 2010. Customers can help better leverage their structured and unstructured content to reduce costs and improve efficiency. OpenText Integration Center unifies access to multiple sources of disparate information from OpenText ECM Suite for applications such as business systems integration, legacy decommissioning, in-place content management and content migration.” Read more

What’s Next For OpenText As It Continues Integration of Nstein’s Technologies?

Since Nstein was acquired by OpenText a little over a year ago, work has been underway to build the former’s semantic technology for text mining and analytics and search into the latter’s enterprise content management platform. So far, that’s resulted in adding Semantic Navigation, the on-premise or cloud web site search and content discovery solution, to OpenText’s Web content management (WCM) products, such as OpenText Web Experience Management and Web Site Management.

This covers aspects such as content tagging and semantic faceting at the content and document levels. This year and the following should see further integration of Nstein technologies into the OpenText solutions set, as well as some new offerings emerging to support other use cases.

As an example, the company is working on a listening platform application, drawing on work Nstein had done for the Canadian government’s public health agency that used its Text Mining Engine to identify potential threats to human health by scouring multiple sources — including news aggregators like Factiva – that were parsed for about 1,000 or so concepts such as “mysterious ailments” and “outbreak.” It’s building up a framework for ingesting different data sources to support this, says Charles-Olivier Simard, product manager for semantic technologies at OpenText.

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