Posts Tagged ‘SAP’

Alta Plana Takes The Pulse Of Text Analytics

wordcloudSeth Grimes, president and principal consultant of Alta Plana Corp. and founding chair of the Sentiment Analysis Symposium, has put together a thorough new report, Text Analytics 2014: User Perspectives on Solutions and Providers. Among the interesting findings of the report is that “growth in text analytics, as a vendor market category, has slackened, even while adoption of text analytics, as a technique, has continued to expand rapidly.”

Grimes explains that in a fragmented market, consisting of everything from text analytics services to solution-embedded technologies, the opportunities for users to practice text analytics is strong, but that increasingly text analytics is not the main focal point of the solutions being leveraged.

Reflecting the diversity of options, respondents listed among their providers a number of open-source offerings such as Apache OpenNLP and GATE, API services such as AlchemyAPI and Semantria, and enterprise software solution and business suite providers like SAP. The word cloud above was generated by Alta Plana at Wordle.net to show how users responded to the question of companies they know provide text/content analytics functionality. Nearly 50 percent of users are likely to recommend their most important provider.

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The Supply Chain Is One Big Graph In Start-up Elementum’s Platform

rsz_elementum_transport_appStartup Elementum wants to take supply chains into the 21st century. Incubated at Flextronics, the second largest contract manufacturer in the world, and launching today with $44 million in Series B funding from that company and Lightspeed Ventures, its approach is to get supply chain participants – the OEMs that generate product ideas and designs, the contract manufacturers who build to those specs, the component makers who supply the ingredients to make the product, the various logistics hubs to move finished product to market, and the retail customer – to drop the one-off relational database integrations and instead see the supply chain fundamentally as a complex graph or web of connections.

“It’s no different thematically from how Facebook thinks of its social network or how LinkedIn thinks of what it calls the economic graph,” says Tyler Ziemann, head of growth at Elementum. Built on Amazon Web Services, Elementum’s “mobile-first” apps for real-time visibility, shipment tracking and carrier management, risk monitoring and mitigation, and order collaboration have a back-end built to consume and make sense of both structured and unstructured data on-the-fly, based on a real-time Java, MongoDB NoSQL document database to scale in a simple and less expensive way across a global supply chain that fundamentally involves many trillions of records, and flexible schema graph database to store and map the nodes and edges of the supply chain graph.

“Relational database systems can’t scale to support the types of data volumes we need and the flexibility that is required for modeling the supply chain as a graph,” Ziemann says.

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Gain Sentiment And Contact Insights With SAP’s Social Contact Intelligence Analytic App

SAP AG last week released its SAP Social Contact Intelligence analytic application that’s aimed at helping businesses unlock sentiment and contact insights from both social media channels and internal, company-owned sources. The new solution is powered by HANA, the company’s in-memory platform for accelerating analytics and applications.

According to SAP, Social Contact Intelligence lets marketing professionals incorporate social sentiment insights directly into their campaigns to more easily identify and target prospects and influencers and help drive incremental sales. The vendor also says that  sales pros can use it to gain deeper insights into customers in order to quickly identify the most influential and relevant contacts at an account. Service professionals, it says, can analyze product and service complaints from social channels to proactively identify trouble spots and take preventive measures.

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Big Data Analytics As A Service, With An Ontology For Cross-Platform Analysis At Its Core

Oversight Systems is in the business of Big Data analytics. Come June, it also will be in the business of having its technology serve as a platform behind third-party business intelligence and analytics applications on-demand – including its ontology approach for integrating data from disparate enterprise systems.

The company currently provides packaged solutions that let front-line employees involved in processes such as procure-to-pay or order-to-cash conduct continuous transaction analysis for insights into transactions that violate business rules, so that the business can take action to close gaps and assure compliance to operational and regulatory requirements. The ontology it’s developed over the years, which includes proprietary semantic and relationship information and infers some additional information, is there to help with the acquisition and preparation of data.

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A Fertile Field For Semantic Tech: Social CRM

Image Courtesy; Flickr/Sean MacEntee

 

When it comes to social CRM, it’s a world of semantics, and text and sentiment analytics.

Recently Gartner released its Magic Quadrant report on the space, and a reading of it makes it pretty clear that the category, which the research group defines as “a business strategy that generates opportunities for sales, marketing and customer service, while also benefiting online communities,” demands such intelligence.

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Mobile App Mila Uses Semantics To Match Micro-Entrepreneurs To Social Media Customer Leads

A mobile app released this week aims to give micro-entrepreneurs a hand-up when it comes to financial interactions with customers, as well as sussing prospects out to start with.

The app, called Mila, is a blend of two companies’ technologies: One of them is Core Systems, which has leveraged its history of providing enterprise resource planning (ERP) –related applications for large companies that use SAP software to enabling mobile invoicing functionality to small startups. The other is Knowledgehives, which developed the semantic technology Mila uses for matching micro-entrepreneurs with business leads.

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IBM & SAP Support Microsoft Standardization Move

Open Data Protocol logo

Scott Fulton reports, “It’s perhaps the one way that database interaction can work reliably using any format, any server and any client on the Web today. It happens to be a protocol created by Microsoft. But in a symbol of how Microsoft is now perceived today as just another major player instead of a dominant force, the leading platform makers are joining Microsoft in a formal move to standardize OData, the Open Data Protocol.”

He continues, “The reason Microsoft and IBM are no longer fighting over this? The real competition is no longer just amongst these old-line technology companies, but largely between them and a new breed of competitors often based around new mobile devices and consumer platforms.” Read more

NetBase Expands SAP Relationship: Sign Of The Growing Social Enterprise — And The Need For IT To Take Bigger Role In It

At this week’s SAP Sapphire conference. NetBase will be taking its relationship with the enterprise vendor to the next level. Last December the two paired up to bring NetBase’s social intelligence (SI) to SAP BusinessObjects’ business intelligence (BI).

Coming up now is a complete integration of the NetBase technology into SAP’s Social On Demand customer relationship management (CRM) console. “Having access to social data is becoming critical to every part of the organization,” says NetBase chief marketing officer Lisa Joy Rosner. So, “social media [becomes] just one more data point” for which the enterprise must account.

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How NetBase is Taking Social Media Analysis to the Next Level

Bill Ives has commented on NetBase’s recent partnership with SAP. Ives writes, “Now here is a good idea. Why not move social media analysis beyond the marketing department to provide its benefits to other groups within the enterprise? This is exactly what NetBase is doing through its reseller relationship and collaboration with SAP.  NetBase reads and analyzes vast amounts of social media data in real time to help organizations understand what people are saying on the Web: what they love (and hate) about brands, categories, issues and trends.” Read more

SAP Offers Deep Analytics via NetBase

Barb Darrow reports, “The new SAP Social Media Analytics service aims to bring more consumer-centric smarts to SAP customers by pairing NetBase semantic search and analytics with SAP’s own business intelligence expertise. The cloud-based service will let ‘business users look at Facebook, Twitter, [and] news feeds to get insight on market trends, what people are talking about, perceptions and a deeper level of information [about] their purchasing intents or what’s driving their conversations,’ said Byron Banks, SAP’s VP of business analytics solution marketing. A graphical dashboard will bring query results from both NetBase and SAP analytics to an iPad or other screen of choice, the two companies said.” Read more

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