Posts Tagged ‘Sherpa’

Sherpa, Superior Intelligent Personal Assistant, Now Available in the U.S. Market

Sherpa, the number one virtual personal assistant for the Spanish speaking world, is now available in beta for the U.S. market. Starting today, Android smartphone users will be able to enjoy the platform’s many features – including searching for information, completing transactions, managing schedules and operating the device itself.

Sherpa arrives to the U.S. market with a broader knowledge base and more proactive and predictive capabilities than current market offerings and includes transactional capabilities that are unique in the virtual personal assistant category. Read more

Virtual Assistant App Sherpa Raises $1.6M

Anthony Ha of Tech Crunch reports, “Sherpa, a personal assistant app that launched initially in the Spanish-speaking world, just announced that it has raised $1.7 million in funding from undisclosed angel investors. Sherpa users can speak or type their requests, and the app answers them by collecting information from around the web. The company has also partnered with PayPal and other services, so that users accomplish tasks like making travel reservations and transferring money.”

Ha continues, “The technology was developed by founder and CEO Xabier Uribe-Etxebarria. He actually stopped by the TechCrunch office last fall to show off the app and to compare the results to what you would find in Siri and in Wolfram Alpha. There were, in fact, a number of cases where he’d asked some factual questions and get more complete and relevant answers from Sherpa than the competition. (To be clear, that was a pretty limited test. Read more

Sentiment Intelligence in The Workplace: Watch Your Corporate Tone!

What’s the tone of your corporate email or text communications? There might be some important reasons to have a better understanding of how employees’ words might be interpreted, before they hit the send button.

Sentiment intelligence in the corporate setting is the focus for Lymbix, whose ToneCheck add-in for Microsoft Outlook 2007 and 2010 tags content across eight emotional layers (funny, exciting, angry, and so on) to make sure that it conveys actual intent. “We built a large emotive lexicon repository to essentially understand more of what people feel with respect to emotive context,” says Josh Merchat, co-founder and CTO. “We had to create a more advanced sentiment system because knowing just that something is positive or negative doesn’t give you a good understanding of where there could be misinterpretations in tone.”

In fact, in addition to software algorithms for tone analysis, it’s leveraging the crowd-sourcing model with its Tone-a-Day application. This lets real people (some 10,000 registrants so far who have to meet quality specs in terms of language understanding) rate the tones of words and phrases against its various categories of emotion to win points and prizes, as well as fees for service for its top community members. “We leverage what we believe is an important component to sentiment, which is the human approach,” Merchat says. Human subjectivity, he says, is where sentiment analysis technologies often fall down.

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