Posts Tagged ‘survey’

Concept Searching Metadata Survey Results Indicate Search is Not an Information Governance Consideration

Concept Searching

McLean, VA, US and Stevenage, UK (PRWEB) March 03, 2014– Concept Searching, the global leader in semantic metadata generation, auto-classification, and taxonomy management software, and developer of the Smart Content Framework™, has completed its annual SharePoint Metadata Survey and based on responses although search is important, it is not viewed as a key component in Information Governance.

 

The Concept Searching second annual survey was completed by close to 400 organizations using SharePoint and the objective was to determine how organizations are using metadata and/or the SharePoint Term Store to manage unstructured content. The survey questions sought to solicit feedback on how, or if, organizations were using metadata to drive applications such as search, records management, protection of privacy and confidential information, migration, and to a lesser extent applications such as text analytics, collaboration, and social content. The white paper containing the detailed results will be published in late March. Read more

Veveo Argues that Current Pay TV UIs Aren’t Cutting It

Veveo

Mari Silbey of Light Reading recently wrote, “Pay-TV companies are investing heaps of money in new user interfaces (UIs). But, according to a new study sponsored by semantic technology company Veveo, more than 85 percent of customers still can’t find anything to watch, at least some of the time. Veveo Inc. argues that current UIs are a big part of the problem, and that operators could reduce churn significantly by improving usability and adding new navigation features.” Read more

New Survey Shows Enterprise Search Still a Top Priority

A new article reports, “Concept Searching, a global leader in semantic metadata generation, auto-classification, and taxonomy management software, and developer of the Smart Content Framework™, recently completed a survey of its clients as well as the broader marketplace. The survey focused on the use of intelligent metadata enabled solutions within enterprises from diverse industries and sizes. Concept Searching’s Smart Content Framework™, which is supported by automatic semantic metadata tagging, auto-classification, and taxonomy management technologies, can be readily extended to improve not only search, but also records management, data privacy, migration, and text analytics. The results of the survey indicated the number one priority is improving enterprise search.” Read more

Open Gov Survey Looking for Participants

The University of Leeds is conducting a survey to determine the barriers to realizing the value of open government data. According to the survey website, “The University of Leeds, Socio-technical Centre and Centre for Integrated Energy Research, are conducting a research project on realising the value of open government data. This survey plays a key role in the project and focuses on developing understanding of: the potential barriers to improving the supply of open government data; the potential barriers to increasing the use of open data; and approaches to overcoming these potential barriers. By participating in this survey and providing your viewpoint you will be helping to shape policy, research and the wider dialogue on open data.” Read more

Text and Sentiment Analytics Team In Servicing The Customer Experience

Did you ever take a survey and wonder if anyone actually was paying attention to your input? Here’s a tip: If it’s more than 20 questions, ignore it, advises Sam Keninger, director of product marketing at customer experience vendor Medallia.

“That’s the old market research way of doing things, and [the resulting big report compiled by market researchers] ends up in a binder on someone’s desk and no one will read it,” he says. A shorter survey – about a page long, and generally with a question about whether you’d recommend the product or service – signifies that attention will be paid.

Why? “The survey is an extension of the customer experience itself, so the shorter it can be the better,” Keninger says. And surveys can be shorter – and more effective at telling the company what it needs to know in real-time – when they can depend more on free-form text responses. They can do that when they can leverage both text and sentiment analytic engines to understand which topics are trending and to identify emerging issues, and ideally route those in real time to the front-lines where workers understand and can take action to fix the underlying problems.

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Call for Participation: An Open Data Survey

Paul Miller recently called on Open Data professionals to participate in a brief survey. He writes, “Back in 2006 as we rolled out the first public draft of the Talis Community Licence, the world of data licensing seemed a simple place. Today, the Open Knowledge Foundation‘s Data Hub contains 3,888 data sets, many of which are explicitly licensed with respect to the Open Definition. But many are still not explicitly licensed. Over at the UK Government, there are 8,619 data sets today, and an assertion that ‘in general, the data is licensed under the Open Government License.’ Too much still isn’t, of course, but they’re getting there. And then there are the many, many more data sets out on the web, not registered with repositories like the Data Hub or data.gov.uk at all. More than four years on, how are we really doing?” Read more

EMC Surveys Data Science Community, Finds Lack of Effective Data Use

The EMC Corporation has revealed the findings of the largest-ever survey of the global data science community: “Spanning the United States, the United Kingdom, France, Germany, India and China, the EMC Data Science Study reveals and quantifies a rampant scarcity across the globe for the prerequisite skills necessary for a company to capitalize on the opportunities found at the intersection of Big Data and data analytics.  Only one-third of companies are able to effectively use new data to assist their business decision-making, gain competitive advantage, drive productivity growth, yield innovation and reveal customer insights.” Read more

Hotels Can Leverage Guest Survey Sentiment To Boost Their Appeal

Is it time to disrupt the hospitality survey services industry? TrustYou thinks so. Today it’s launching its ReviewAnalyst Survey, a free guest satisfaction tool that hotels and hotel chains can use to integrate information from visitor surveys with information in social media reviews, and potentially bolster their reputation among consumers as a result.

TrustYou already monitors social sentiment across the web in online reviews, posts, and comments for the hotel, travel, and restaurant sectors.“Our key advantage is that we are the only ones in the space, I think, who tackled the key fundamentals of how can we scale this in as many languages as we want to,” says CEO Ben Jost. “That’s very interesting for the hospitality industry, because it’s very international. We currently have 12 languages and today, if we have enough content, we can add a new language each day if we want to.

And we can learn the key concepts for a new vertical every three to four weeks.”

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Brief Survey of NLP Tools & Services

We often discuss text analysis and natural language processing (NLP) here at SemanticWeb.com, so we were pleased to see this nice, if incomplete, survey of tools and services for NLP. The article begins, “Although Natural Language Processing (NLP) has been around since the 1950s in the computer science world, more and more uses for this powerful technology are being uncovered every day. Search engines like Google use NLP as one of the ways they extract meaning from web pages, Microsoft has a whole team of people working on NLP projects, and a number of universities have dedicated major resources working on the advancement of NLP, but what about everyone else? NLP has many uses going beyond behemoth websites including uses for the enterprise, small business, and end users.” Read more

Who’s Using Google+?

Data visualization firm Bime surveyed Google+ users a few weeks ago with unsurprising results – “users were mostly young American men working in technology.” However, Bime hasn’t let up. The company recently released “an updated visualization that breaks down Google Plus demographics including the month of August, now that the service has had some time to grow. This survey covered 10 million users, more than twice the size of the previous one, and some things haven’t changed. About 70% of Google Plus users still identify as men, and the vast bulk of them are American. One major shift has taken place, though: While the updated post doesn’t have the age numbers (which came from a different dataset last time), the occupation data show that students have overwhelmingly displaced tech workers, though all the same tech jobs as before dominate the rest of the top spots.” Read more

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