Moviegoer Social Sentiment: Big Data Analysis For Big Business

Like lots of other families over the recent Thanksgiving weekend, we made our way to the movies. Our choice: Life of Pi. We’d highly recommend it, and according to the IBM Social Sentiment Index, as applied to Moviegoer Social Sentiment over the holiday weekend, so too would a lot of other folks. It earned a 90 percent positive rating.
IBM has engaged in the social sentiment index pursuit in some other endeavors – using its advanced analytics and natural language processing technologies to analyze large volumes of social media data, it had another recent take on Black Friday, for example. It tallied up that shoppers expressed positive consumer sentiment on promotions, shipping and convenience as well as the retailers themselves at a three to one ratio (see our story here for other takes on semantic tech weighing in on the holiday shopping season).
It’s also applied its social media analysis smarts to studying births of trends (cycle chic is on the rise), and which tennis player was on the hearts and minds of the crowd at the U.S. Open (Novak Djokovic and Laura Robson winning the love, with positive sentiment scores at 90 percent or better).


Jolie O’Dell of VentureBeat reports
“We hear a lot about semantic approaches that work great when targeted to a domain – for example, you can train up an NLP engine for the hotel industry domain that knows ‘thin’ is a bad word when applied to it,” explained YY Lee, chief operating officer at customer intelligence vendor
Our own Jennifer Zaino recently reported that
Russia’s leading search engine
Twitter has sold its old tweets to DataSift
IBM and the University of Southern California Annenberg Innovation Lab have joined forces to create a new social media analysis project focused on Major League Baseball’s upcoming World Series: “The USC Annenberg Social Sentiment Index is being compiled by students and relies on IBM Social Analytics technology to analyze millions of tweets in order to assess public social media engagement and opinion from
Johns Hopkins 
Eric Franzon
VP Community
Jennifer Zaino
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Angela Guess Contributor
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