Posts Tagged ‘virtual assistant’

Move Over Siri: Make Way for Viv

vivKatherine Noyes of Tech News World reports, “The inventors of Apple’s Siri personal assistant have launched an independent effort that could make their first offspring look kind of dumb. Billed by its creators as ‘the global brain,’ Viv aims to radically simplify the world by providing an intelligent interface to everything. ‘They are trying to abstract Siri’s [natural-language processing] interface so you could apply it into other applications and domains,’ Raj Singh, CEO and founder of Tempo AI, told TechNewsWorld. ‘For example, what if I wanted to integrate a Siri-like interface into the Yelp app or the Expedia app?’ Currently, ‘there isn’t a good facility to do this,’ he said. Read more

Google Acquires Emu, a Messaging & Personal Assistant App

emuMark Langshaw of Digital Spy reports, “Google has acquired the company behind Emu, a messaging app that doubles as a personal assistant. The existing application, which was for iPhone only, will be pulled from the App Store later this month.’As of August 25, 2014, we’ll be shutting down the Emu app. It will no longer be available in the App Store, and existing users won’t be able to send, receive, or download messages. We know it’s an inconvenience, and we regret that,’ said the firm in a statement. Emu uses intelligent learning and natural language processing to present the user with relevant information in real-time, and can be integrated with other services.” Read more

USAA Turns to IBM’s Watson for Online Customer Assistance

WatsonSuzanne Kattau of Silicon Angle reports, “IBM and the United Services Automobile Association (USAA), a financial services provider for the military community, today announced they have teamed up to offer IBM’s Watson Engagement Advisor in a pilot program to assist USAA members. USAA provides insurance, banking, investments, retirement products and advice to 10.4 million current and former members of the U.S. military and their families. Named after IBM founder Thomas J. Watson, IBM Watson uses natural language processing and analytics, and can process information similar to the way people think. This helps organizations to quickly analyze, understand and respond to vast amounts of Big Data. IBM’s Watson Engagement Advisor analyzed USAA’s business data and now understands more than 3,000 documents on topics exclusive to military transitions.” Read more

Intel Buys NLP Applications, Tools from Ginger Software

ginger

Ingrid Lunden of Tech Crunch reports, “Apple has Siri, and now Intel has Ginger. The chipmaker has made one more acquisition to bolster its advanced computing and artificial intelligence holdings: it has purchased selected assets, and hired talent, from Israel’s Ginger Software in the area of natural language processing tools and applications. Those assets include a platform for third parties to create customised personal assistants, for a price believed to be up to $30 million. Ginger Software, backed by investors like Li Ka-Shing’s Horizons Ventures, will continue to operate as an independent business focusing on its remaining business: intelligent grammar and spell checking software. This is not the only change afoot at Ginger: the company recently saw its chairperson, Soffer Teeni, leave to head up Facebook Israel.” Read more

Top US Bank Deploys Creative Virtual’s Natural Language Self-Help System

creativeStamford, CT (PRWEB) February 27, 2014 — Creative Virtual is very pleased to announce that its V-Person™ technology is powering the largest installation of a natural language self-help system in the financial services industry today.

The V-Person system provides personalized answers to logged-in customers based on the services and products that they use. The system provides answers to the bank’s customers live, while reporting Voice-of-the-Customer feedback to the bank in real-time. This functionality is made possible by V-Portal™, Creative Virtual’s proprietary knowledge management system that enables answers to be personalized for each user based on their profile. Read more

A Better Personal Assistant with Predictive Intelligence

6289548572_445d8175d4_o

In their recent Technology Quarterly issue, The Economist discussed how predictive intelligence will lead to better virtual assistant applications that will leave Siri in the dust: “The next generation of assistant software aims to go one step further by pursuing an approach known as ‘predictive intelligence’. It exploits the fact that smartphones now have access to fast internet links and location data, and can draw upon personal information, address books, e-mail and calendars. The aim of these new assistants is to anticipate what information users need, based on context and past behaviour, and to provide it before they have even asked for it. Such an assistant might, for example, spontaneously suggest that you leave early for a meeting, because it has spotted heavy traffic en route; present directions to your hotel when you arrive in a foreign country; offer to book a taxi or hotel based on analysis of an incoming e-mail or text message; or offer personalised suggestions for dinner in the evening.” Read more

Amy Webb’s Top Tech Trends for Journalism

mindmeld

Michael Depp of Net News Check reports, “If Amy Webb’s predictive powers hold, journalism in 2014 will be prodded by wearable technology, drones, smart virtual personal assistants and anticipatory computing. The digital strategist and CEO of Webb Media Group made her fifth appearance at the Online News Association’s annual conference on Friday, painting a near-future picture where online video will need to be personalized and wonky new hardware will find its way into more people’s hands. What journalists may do with it when it falls into theirs, however, is pure blue sky for now.” Read more

Virtual Assistants Receive a Work Promotion with Nuiku

Nuiki

Seattle, Washington (PRWEB) September 18, 2013 — Nuiku, the virtual assistant technology that lets professionals do their jobs via their mobile phones, today announced the official launch of the company and closing of a $1.6M seed funding round. By combining Natural Language Processing and Artificial Intelligence, Nuiku is creating apps that understand voice, connect to backend systems of record and constantly learn and analyze. Only Nuiku’s NLP engine understands the words professionals use and has the ability to translate those words into meaningful actions. Read more

A New Take on Microsoft Bob

Mark Hachman of PC World reports, “If Google Now is the chirpy personal assistant, always volunteering information before being asked, Microsoft’s future in intelligent virtual assistants will be more in tune with a butler, quietly hovering and making suggestions where necessary. In fact, don’t expect Microsoft to develop a competitor to either Google Now or Apple’s Siri, Microsoft’s director of Bing search, Stefan Weitz, told PCWorld in an interview. Instead, individual products within Microsoft will be able to tap into the vast collection of data that Microsoft has amassed through its partnerships with Facebook, Foursquare, LinkedIn, Yahoo, and many more—far, far beyond what Google, which has favored an independent approach, can achieve, Weitz said.” Read more

Siri Alternative Maluuba Offers Sports Results, TV Schedules

Frederic Lardoinois of Tech Crunch reports, “Maluuba, the Waterloo, Canada-based Siri competitor and TechCrunch Disrupt SF 2012 Battlefield finalist, today announced that it has added two new features to its voice-powered personal assistant app for Android and Windows Phone: sports and TV schedules. With this, Maluuba users in the U.S. and Canada can now ask it for near real-time sports results and query the service for TV listings in their area by name, genre or channel. One aspect of the service the Maluuba team has always been proud of is the fact that it has managed to add additional domains to the service quickly. The service started out with 18 domains, including restaurants, movies and general knowledge queries, but the team has continued to expand the range of topics it can handle since then. It has also rapidly expanded internationally since its launch and launched its Windows Phone 8 app earlier this year, too.” Read more

NEXT PAGE >>