Posts Tagged ‘virtual assistant’

Top US Bank Deploys Creative Virtual’s Natural Language Self-Help System

creativeStamford, CT (PRWEB) February 27, 2014 — Creative Virtual is very pleased to announce that its V-Person™ technology is powering the largest installation of a natural language self-help system in the financial services industry today.

The V-Person system provides personalized answers to logged-in customers based on the services and products that they use. The system provides answers to the bank’s customers live, while reporting Voice-of-the-Customer feedback to the bank in real-time. This functionality is made possible by V-Portal™, Creative Virtual’s proprietary knowledge management system that enables answers to be personalized for each user based on their profile. Read more

A Better Personal Assistant with Predictive Intelligence

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In their recent Technology Quarterly issue, The Economist discussed how predictive intelligence will lead to better virtual assistant applications that will leave Siri in the dust: “The next generation of assistant software aims to go one step further by pursuing an approach known as ‘predictive intelligence’. It exploits the fact that smartphones now have access to fast internet links and location data, and can draw upon personal information, address books, e-mail and calendars. The aim of these new assistants is to anticipate what information users need, based on context and past behaviour, and to provide it before they have even asked for it. Such an assistant might, for example, spontaneously suggest that you leave early for a meeting, because it has spotted heavy traffic en route; present directions to your hotel when you arrive in a foreign country; offer to book a taxi or hotel based on analysis of an incoming e-mail or text message; or offer personalised suggestions for dinner in the evening.” Read more

Amy Webb’s Top Tech Trends for Journalism

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Michael Depp of Net News Check reports, “If Amy Webb’s predictive powers hold, journalism in 2014 will be prodded by wearable technology, drones, smart virtual personal assistants and anticipatory computing. The digital strategist and CEO of Webb Media Group made her fifth appearance at the Online News Association’s annual conference on Friday, painting a near-future picture where online video will need to be personalized and wonky new hardware will find its way into more people’s hands. What journalists may do with it when it falls into theirs, however, is pure blue sky for now.” Read more

Virtual Assistants Receive a Work Promotion with Nuiku

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Seattle, Washington (PRWEB) September 18, 2013 — Nuiku, the virtual assistant technology that lets professionals do their jobs via their mobile phones, today announced the official launch of the company and closing of a $1.6M seed funding round. By combining Natural Language Processing and Artificial Intelligence, Nuiku is creating apps that understand voice, connect to backend systems of record and constantly learn and analyze. Only Nuiku’s NLP engine understands the words professionals use and has the ability to translate those words into meaningful actions. Read more

A New Take on Microsoft Bob

Mark Hachman of PC World reports, “If Google Now is the chirpy personal assistant, always volunteering information before being asked, Microsoft’s future in intelligent virtual assistants will be more in tune with a butler, quietly hovering and making suggestions where necessary. In fact, don’t expect Microsoft to develop a competitor to either Google Now or Apple’s Siri, Microsoft’s director of Bing search, Stefan Weitz, told PCWorld in an interview. Instead, individual products within Microsoft will be able to tap into the vast collection of data that Microsoft has amassed through its partnerships with Facebook, Foursquare, LinkedIn, Yahoo, and many more—far, far beyond what Google, which has favored an independent approach, can achieve, Weitz said.” Read more

Siri Alternative Maluuba Offers Sports Results, TV Schedules

Frederic Lardoinois of Tech Crunch reports, “Maluuba, the Waterloo, Canada-based Siri competitor and TechCrunch Disrupt SF 2012 Battlefield finalist, today announced that it has added two new features to its voice-powered personal assistant app for Android and Windows Phone: sports and TV schedules. With this, Maluuba users in the U.S. and Canada can now ask it for near real-time sports results and query the service for TV listings in their area by name, genre or channel. One aspect of the service the Maluuba team has always been proud of is the fact that it has managed to add additional domains to the service quickly. The service started out with 18 domains, including restaurants, movies and general knowledge queries, but the team has continued to expand the range of topics it can handle since then. It has also rapidly expanded internationally since its launch and launched its Windows Phone 8 app earlier this year, too.” Read more

Sherpa, Superior Intelligent Personal Assistant, Now Available in the U.S. Market

Sherpa, the number one virtual personal assistant for the Spanish speaking world, is now available in beta for the U.S. market. Starting today, Android smartphone users will be able to enjoy the platform’s many features – including searching for information, completing transactions, managing schedules and operating the device itself.

Sherpa arrives to the U.S. market with a broader knowledge base and more proactive and predictive capabilities than current market offerings and includes transactional capabilities that are unique in the virtual personal assistant category. Read more

Turning to Virtual Assistants for Sentiment Analysis

Rado Kotorov of Venture Beat reports, “Many people delegate more and more to Siri (the electronic genie ‘in’ the iPhone) – from dialing phone numbers and finding directions, to taking dictation for SMS and emails. What if Siri could help us modulate the emotional tone of our messages? Would it make the world a better place with less conflict and argument, or would it leave piles of unread messages? Perhaps, but to be able to help in this aspect Siri will have to learn to do sentiment analysis: read text and determine its emotional charge.” Read more

Virtual Assistant App Sherpa Raises $1.6M

Anthony Ha of Tech Crunch reports, “Sherpa, a personal assistant app that launched initially in the Spanish-speaking world, just announced that it has raised $1.7 million in funding from undisclosed angel investors. Sherpa users can speak or type their requests, and the app answers them by collecting information from around the web. The company has also partnered with PayPal and other services, so that users accomplish tasks like making travel reservations and transferring money.”

Ha continues, “The technology was developed by founder and CEO Xabier Uribe-Etxebarria. He actually stopped by the TechCrunch office last fall to show off the app and to compare the results to what you would find in Siri and in Wolfram Alpha. There were, in fact, a number of cases where he’d asked some factual questions and get more complete and relevant answers from Sherpa than the competition. (To be clear, that was a pretty limited test. Read more

What Siri Was and What It Could Be

Ron Callari of InventorSpot recently discussed the history of Siri and the rise of virtual personal assistants. He writes, “Back in May, 2009, I wrote about the first iteration of Siri, titled: Siri, Advice from Virtual Personal Assistants. For those who haven’t followed the iPhone evolution, while Siri was first integrated into iPhone’s operating system with their ’4S’ launch, it existed as stand-alone app previously. Fueled by artificial intelligence, it was a harbinger of what was to come in the new age of Web 3.0 and semantic technology… Siri prior to being acquired by Apple was the largest ‘artificial intelligence’ project in the U.S. at its time. Made possible by a $150 million DARPA investment, the project included 25 research organizations and institutions and spanned 5 years.”

He goes on, “Back then, according Bianca Bosker of the Huffington Post, ‘Siri boasted an even more irreverent tone — and a more robust set of skills.’ Read more

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